§ 1 Validity and definitions
(1) These General Terms and Conditions (GTC) of oneVcard , Babenhäuser Straße 37, D-63762 Großostheim (hereinafter referred to as "Provider") apply
a. for all contracts for the purchase of goods or services between us and a consumer or entrepreneur (hereinafter referred to as "customer") in the version valid at the time of the order.
b. for the use of the provider's online portal atonevcard, which requires registration
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity (§ 13 BGB).
§ 2 Conclusion of a contract
(1) The following provisions on the conclusion of a contract apply to orders placed via our online storeonevcard and in-app purchases via our app or web apponevcard.
(2) In the event of a contract being concluded, the contract shall be concluded with
oneVcard GmbH
Babenhäuser Straße 37
63762 Großostheim
Aschaffenburg Local Court – HRB 15617
came about.
(3) The presentation of goods and services in our online shop does not constitute a legally binding contractual offer on our part, but is merely a non-binding invitation to the customer to order goods. By ordering the desired goods or services, the customer submits a binding offer to conclude a purchase contract.
Acceptance of the offer shall be made in writing or in text form or by sending the ordered goods within one week. After fruitless expiry of the deadline, the offer shall be deemed rejected.
(4) Upon receipt of an order in our online shop, the following provisions apply: The customer submits a binding contractual offer by successfully completing the order procedure provided in our online shop.
The order is placed in the following steps:
1) Select the desired goods, services, or subscriptions.
2) Confirm by clicking on the "Order" or "Subscribe" buttons.
3) Register in the online shop by entering your login details (email address and password).
4) Check the details in your shopping cart.
5) Click on the "Proceed to checkout" button.
6) Enter your account details, billing and delivery address, payment method, and account information.
7) Check and correct the information you have entered.
8) Submit your binding order by clicking on the "Pay [amount] and order/subscribe" button.
Before submitting a binding order, the customer can return to the website where their details are recorded by clicking the "Back" button in their Internet browser, check their details, and correct any input errors or cancel the order process by closing the Internet browser. We will immediately confirm receipt of the order by means of an automatically generated email ("order confirmation"). With this, we accept your offer.
We will send you the order details and our terms and conditions by email. You can also view the terms and conditions at any time atonevcard. For security reasons, your order details are no longer accessible via the internet. When you take out a subscription, you can view the service you have booked by logging in with your registration details (email address and password) in the app or web app atonevcard
§ 3 Prices, shipping costs, payment, due date
(1) The prices quoted include statutory sales tax and other price components. In addition, there may be shipping costs for goods shipments, which will be displayed and charged to the customer during the ordering process. You shall bear the direct costs of returning the goods.
(2) The customer generally has the option of paying by direct debit, credit card (MasterCard, Visa, American Express), wallet (Apple Pay, Google Pay), or invoice. We reserve the right to offer you only selected payment methods for payment.
(3) Payments are due immediately unless a different deadline is specified on the invoice.
§ 4 Delivery
(1) Unless we have clearly stated otherwise in the product description or the products are personalized items, all items we offer are ready for immediate shipment. Delivery will be made within 5 business days at the latest. In the case of payment in advance, the delivery period begins on the day after the payment order is sent to the bank responsible for the transfer, and for all other payment methods, on the day after the contract is concluded. If the end of the delivery period falls on a Saturday, Sunday, or public holiday at the place of delivery, the delivery period ends on the next business day.
(2) The risk of accidental loss and accidental deterioration of the sold item shall only pass to the buyer upon delivery of the item, even in the case of mail order purchases.
(3) The supplier is not obliged to deliver the ordered goods if they have ordered the goods correctly but have not been supplied themselves, or have not been supplied on time or correctly, and are therefore not responsible for this. The supplier must inform the customer immediately of the unavailability. In this case, both parties to the contract have the right to withdraw from the purchase contract, whereupon the supplier must immediately refund any payments already made by the customer.
§ 5 Retention of title
We retain ownership of the goods until the purchase price has been paid in full.
§ 6 Obligations of the customer
(1) The customer is obligated to provide all necessary data completely and correctly and to notify us of any changes without delay. This applies in particular to address data, bank details, and email addresses.
(2) The customer is responsible for choosing and using secure passwords. The customer shall manage their passwords and other access data carefully and keep them secret. They are also obliged to pay for services that third parties use or order using their access data and passwords, insofar as they are responsible for this.
(3) The customer undertakes not to offer any content for retrieval that is pornographic, commercially erotic, violent, glorifies violence, is racist, discriminatory, harmful to minors, or incites hatred, or is of an extremist (in particular right-wing extremist) nature, nor any content that incites criminal offenses or provides instructions for such offenses. This also applies if such content is made accessible through hyperlinks or other links that the customer places on third-party websites.
§ 7 Legal consequences of infringements
(1) When displaying and providing content in accordance with § 6 (3), the provider may block access or terminate the contract without notice.
(2) The provider's entitlement to remuneration shall continue to exist for as long as a service has been blocked for the above reasons.
§ 8 Contract Term, Subscriptions
(1) When a subscription is taken out, the contract period begins as soon as the service has been provided, for example by activating licenses or user quotas.
(2) For oneVcard Teams and Enterprise customers, the activation of licenses and the user quota starts with the signing of the offer. However, a transition period of 14 days is granted, after which the actual contract period begins. The billing period therefore starts 14 days after the offer has been signed.
(3) Contract Renewal
a. Unless otherwise stated in the specific offer, the subscription contract will automatically extend by the initial contract period, unless terminated by either party with a notice period of one month to the end of the respective term.
b. For consumers, if the initial contract term is longer than one year, the renewal periods will each be one year.
(4) Monthly subscriptions automatically renew each month without notification until cancelled.
§ 9 Cancellation
(1) The provider is entitled to curtail or suspend the services of the contract, downgrade to a possibly available free version, or extraordinarily terminate the contract in case of repeated default of payment due to delay in payment or for important reason.
(2) Cancellation of oneVcard Premium for individual users
If access to the account is not possible via login with email and password, please contact us via our contact form or by email.
(3) Cancellation of oneVcard Teams and Enterprise licenses for companies Cancellation with mention of the team ID and admin email in text form via our contact form or by mail.
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§ 10 Cancellation Policy
Right of cancellation for consumers
Consumers are entitled to a right of cancellation in accordance with the following provision, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity:
Right of cancellation
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the date of conclusion of the contract.
If you want to cancel your purchase, just let us know. You can send a clear message (like a letter by post or an email) to oneVcard GmbH, Babenhäuser Straße 37, D-63762 Großostheim, E-Mail: support@onevcard.de, telling us that you've decided to cancel this agreement. We've included a sample cancellation form you can use, but it's totally optional.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.
Consequences of cancellation
If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund.
We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You bear the direct costs of returning the goods.
End of the cancellation policy
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§ 11 Exclusion/Extinction of the right of cancellation
(1) Unless the parties have agreed otherwise, the right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer (e.g. cards engraved or printed with your name, logo, etc.).
(2) Goods excluded from the right of withdrawal in accordance with § 11 (1), which were manufactured and delivered in conjunction with another service or a subscription, may be charged a pro rata cost for this item if the contract is cancelled, this is estimated at a maximum of 50 euros.
§ 12 Cancellation form
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
To:
oneVcard GmbH
Babenhäuser Straße 37
D-63762 Großostheim
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)
_____________________________________________________
Ordered on (*) / received on (*)
__________________
Name of consumer(s)
_____________________________________________________
Address of consumer(s)
_____________________________________________________
Signature of consumer(s) (only for notification on paper)
__________________
Date
__________________
(*) Delete where inapplicable.
§ 13 Warranty
The statutory warranty regulations apply.
§ 14 Electronic communication
The customer agrees that contract-related communication can take place in electronic form.
§ 15 Contract language
The contract language is exclusively German.
§ 16 Final provisions
(1) Should any provision of these General Terms and Conditions be invalid, this shall not affect the validity of the remaining provisions.
(2) Contracts between the customer and the provider are governed exclusively by German law, excluding the provisions of the UN Convention on Contracts for the International Sale of Goods. Mandatory provisions of the country in which the customer is habitually resident are excluded from this choice of law.
(3) The place of jurisdiction for all disputes arising from the contractual relationship between the customer and the provider is the provider's place of business, provided that the customer is a merchant, a legal entity under public law, or a special fund under public law.
§17 Creation and modification of internet pages
(1) Due to the wide range of configuration options for browsers and Internet terminals, it is inevitable that the display and functionality of the Internet pages will deviate from the agreement for a particular configuration. The service obligation of oneVcard therefore oneVcard to creating the Internet pages in such a way that they meet the agreed criteria for the most commonly used configuration at the time of completion. In particular, the obligation to perform does not extend to designing the Internet pages in such a way that they are displayed or function as agreed on future versions of browsers. Due to the different service ranges of Internet providers, oneVcard is oneVcard obliged to create the Internet pages in such a way that they are displayed or function without errors when published on an Internet server other than that specified in the contract.
(2) If registration in online search services for Internet content (search engines) is agreed, the service shall be deemed to be the registration of the relevant Internet presentation with the respective online search service. Since the operator of the respective search engine decides on the inclusion and timing of a registration, the actual inclusion of the registration data in a search engine is not necessary for the fulfillment oneVcard . The customer is aware that the data provided by them for registration, in particular keywords and descriptions, will be generally accessible after inclusion in a search engine.
§18 References
oneVcard the right to name the customer as a reference customer in all media and to refer to the customer's website. oneVcard also publicly reproduce or refer to the services provided for demonstration purposes, unless the customer can assert a conflicting legitimate interest. The customer is obliged to tolerate a reference to oneVcard on the Internet pages which they are authorized to use oneVcard an appropriate extent. This reference may be oneVcard to the Internet pages of oneVcard .